In recent years it's become just about impossible to read about or discuss technology in business without coming across the terms robotic process automation (RPA) and business process automation (BPA). But what are robotic process automation and business process automation (sometimes called business process management), really? Are they just a passing fad, or are they worth looking into and implementing in your business? Below, we answer these questions and go into the key areas of difference between RPA and BPA so you can make an informed decision about where they may belong in your organization.